Home Health RN Case Manager (Office Position)

Lombard branch with a 4.5 stars Medicare Quality Rating

Chicago branch with a 5 stars Medicare Quality Rating

The Clinical Case Manager will play a key role in reviewing incoming referrals, triaging cases appropriately, helping determine eligibility and service needs, coordinating with intake and clinical staff, and ensuring smooth case flow from referral through admission readiness.

Pay Range

$37 to $42 per hour

Review and triage incoming home health referrals in a timely manner

Coordinate with referral sources, hospitals, physicians, discharge planners, and internal staff to gather required documentation

Assess referral appropriateness based on clinical needs, payer requirements, service area, and staffing availability

Communicate with patients and families regarding next steps, services, and admission process

Support case assignment and coordination between intake, scheduling, field clinicians, and branch leadership

Track pending referrals and follow up on missing documents, physician orders, insurance information, and clinical records

Help prioritize urgent and high acuity cases for timely response

Collaborate with the Director of Nursing, Intake team, and branch staff to support efficient case management workflow

Maintain accurate and timely documentation in the EMR

Assist in resolving referral and admission barriers to improve conversion and patient experience

Ensure compliance with company policies and applicable home health regulations

Support both Lombard and Chicago branch operations as needed

Office-based position

Supports operations across Lombard and Chicago branches Advantages-Benefits

401(k)

Health insurance

Paid time off (2 weeks, 5 casual/sick days, and public holidays)

Tuition reimbursement