Ambulatory Care Nurse - Urology

As an Ambulatory Care Nurse, you will serve as a vital liaison between patients, providers, caregivers, and the interdisciplinary care team. You will play a key role in triaging patient needs, delivering education, coordinating care plans, and ensuring patients receive timely, high-quality care in the outpatient setting. This position is ideal for a nurse who enjoys combining clinical expertise with strong communication, critical thinking, and patient advocacy skills.

At WakeMed, we embrace our CARES Professional Practice Model (Compassion, Advocacy, Relationships, Excellence, and Safety) and are committed to delivering exceptional care through our Patient & Family Centered Care philosophy.

What You'll Do

Coordinate and manage patient care across the continuum of treatment for urology patients. Triage incoming patient concerns, assess clinical needs, and collaborate with providers to ensure timely interventions. Educate patients and families regarding diagnoses, treatment plans, medications, procedures, and follow-up care.

Identify patients who may require additional care management services and facilitate appropriate referrals and resources. Monitor patient progress, evaluate outcomes, and adjust plans of care in collaboration with providers and the healthcare team. Advocate for patients and families while fostering positive, trusting relationships.

Document assessments, interventions, and patient communications accurately within the electronic medical record. Support quality initiatives, patient experience goals, and operational excellence efforts across the practice. Collaborate with physicians, advanced practice providers, medical assistants, and community resources to optimize patient outcomes.

What Makes You Successful

Strong clinical assessment and triage skills. Excellent communication and relationship-building abilities. Ability to prioritize multiple patient needs in a busy ambulatory setting. Passion for patient education and advocacy. Critical thinking and sound nursing judgment. Commitment to quality, safety, and continuous improvement. Dedication to delivering care that reflects WakeMed's Wake Way to Excellence values.

Preferred Experience

While new graduate nurses are encouraged to apply, candidates with experience in any of the following areas will be highly valued:

• Ambulatory or outpatient nursing
• Urology, surgical, oncology, nephrology, or specialty practice settings
• Telephone triage and patient care coordination
• Chronic disease management
• Electronic medical record documentation
• Patient education and care planning
• Care management or case management activities

Why WakeMed?

At WakeMed, you'll join a nationally recognized healthcare organization dedicated to improving the health and well-being of our community. We invest in our employees, support professional growth, and foster a culture grounded in compassion, collaboration, and excellence.

If you're looking for an opportunity to make a meaningful impact on patients' lives while growing your nursing career in a specialty practice, we'd love to speak with you about joining our Urology team.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Required

Current North Carolina Registered Nurse (RN) license or compact state RN license required

Education

Required

Diploma in Nursing or Associate Degree in Nursing from an accredited nursing program

Preferred

Bachelor's Degree in Nursing (BSN)

Experience

No Experience Required Required