Registered Nurse, Outpatient Behavioral Health, Full Time Days, Baptist Health

About Baptist Health

Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.

The Outpatient Nurse is responsible for providing comprehensive care to patients receiving Antipsychotic Long-Acting Injections (LAI) and Spravato (esketamine) treatment. This role involves obtaining insurance authorizations, coordinating patient care, administering treatments, monitoring patient responses, and ensuring compliance with clinic protocols and regulations. The ideal candidate will demonstrate clinical expertise, attention to detail in administrative tasks, and a compassionate approach to patient care.

Key Responsibilities

Insurance Authorization and Coordination Obtain prior authorizations and verify insurance coverage for Antipsychotic LAI and Spravato treatments. Coordinate with insurance providers, patients, and other healthcare team members to ensure timely approvals for treatment. Maintain accurate and up-to-date documentation of all insurance communications and approvals.

Educate patients on their insurance coverage, treatment costs, and any necessary pre-treatment requirements. Patient Care and Treatment Administration Administer Antipsychotic Long-Acting Injections and Spravato treatments as prescribed by healthcare providers. Monitor patients before, during, and after treatment, assessing for any adverse reactions or side effects.

Document patient responses, vital signs, and treatment outcomes in the Electronic Health Record (EHR). Provide patient education regarding treatment plans, medication management, and follow-up care. Clinical Coordination and Support Collaborate with the multidisciplinary team to develop and implement individualized care plans.

Schedule patient appointments, including initial treatments, follow-ups, and routine injections. Maintain a safe and organized clinical environment, ensuring all equipment and medications are readily available and up to date. Provide support to other team members as needed, contributing to overall clinic operations and patient care quality.

Experience

Requirements

1-2 Clinical Experience as a RN +2 years of outpatient care experience, behavioral health, or a similar clinical setting is preferred Highly Knowledge of insurance authorization processes and prior experience with medication administration Experience with EMR systems Strong customer service skills are required Education and Credential

Requirements

Licensed Registered Nurse Basic Cardiac Life Support (BCLS) Advanced Cardiac Life Support (ACLS) This position is designated as requiring a level II Background (A detailed fingerprint-based screening for positions of trust that check state (FDLE) and national (FBI) criminal history) and will undergo screening as a condition of employment and continued employment. For additional information, please visit Florida Care Provider Background Screening Clearinghouse https://info.flclearinghouse.com/

Primary Location

Downtown - Southbank Building 2