RN ~ Family Care Coordinator/ Registered Nurse

What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.

At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation.

Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients.

We are grounded in the values that shape our work and culture—Compassion. Excellence. Legacy. People. Quality.

If you’re inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.

What You’ll Do

As a Family Care Coordinator, you will directly contribute to LifeLink’s life-saving mission.

Your primary responsibility is to work in conjunction with Hospitals in our service area to respond to referrals and evaluate for the purpose of determining a potential organ/tissue donor. Applying LifeLink Organ Recovery policies and procedures in performing and documenting, donor evaluation, family approach, authorization/donor designation, and the medical/social behavior interview with appropriate family members/associates for the purpose of transplantation. Participate in rotation call schedule to ensure coverage of this position’s responsibilities 24/7. Case dynamics and logistics will warrant regular automobile travel with (infrequent) possible air travel.

Key Responsibilities

Participate in the Family Care Coordinator (FCC) call schedule.

• Referral, pre-authorization and authorization responsibilities will consist of but may not be limited to:
• Onsite referral evaluation to hospitals in our designated service area
• Review of patient’s hospital chart for determination of medical suitability
• Responsible for understanding of medical management to preserve the option for donation
• Determine hospital plan related to brain death testing and/or end of life discussions
• Determine appropriate time for family discussion related to donation conversation
• Understanding policy/procedure of both hospital and LifeLink in determination of Brain Death/testing
• Following LifeLink policy and procedure and state statues when determining legal next of kin and documentation of authorization for the purpose of transplantation.

Helping family to navigate the process of organ donation and offering resources and compassion with end of life decisions.

• Post authorization responsibilities will consist of but may not be limited to:
• Case start-up consisting of:
• Starting, beginning organ donation order set, obtaining blood for serologies, and lymph node cutdown for HLA tissue typing
• Report to oncoming Vascular Coordinator

• Provide donor families with follow-up information and support as needed
• Works with hospital development and public education program on development initiatives

Who You Are

• Passionate about helping others and making a difference
• Aligned with LifeLink’s core values of Compassion, Excellence, Legacy, People, and Quality
• Degreed RN, Critical Care experience
• Demonstrate excellent interactive verbal communication skills
• Availability to handle rotation of 24/7 call responsibilities and a work schedule that may require response to emergency back-up call coverage
• Availability for automobile and possible air travel on a regular basis
• Current drivers license with good verifiable driving record
• Bilingual (English/Spanish) a plus
• A collaborator who thrives in a mission-first environment

Why LifeLink?

• Be part of an organization with a legacy of saving lives and giving hope
• Join a passionate and supportive team across Florida, Georgia, and Puerto Rico
• COMPANY PAID Medical, Dental, Disability & Life Insurance
• Generous COMPANY PAID Pension Plan for your Retirement
• Paid Vacation, Sick Days & Holidays
• Growth opportunities in a mission-driven, high-impact nonprofit
• Work with purpose, knowing your efforts directly touch lives

Working Conditions

Local/State auto/air travel is required. Variable/rotation on-call days/hours including nights/weekends/holidays depending on call schedule and case duration. Possible high stress / extended hours while on call. Team-oriented and interactive environment.

TB Classification: Medium

Diversity, Equity & Inclusion

LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.

Ready to Help Change Lives?

Your next career move could be the most meaningful one yet.