Cityblock Health

The company operates with a startup-oriented culture, emphasizing innovation in healthcare delivery and a mission to make care more human-centered. Cityblock delivers care both virtually and in person, focusing on members with complex health and social needs. In Franklin County, Ohio, Cityblock provides services to eligible health plan members in the region. For nursing professionals, roles such as the Resource RN involve providing task-based clinical support rather than carrying an assigned patient panel. The Resource RN works from a queue to address low-acuity, short-term clinical needs, including clinical education, focused interventions, care transition support following inpatient or ED visits, chart reviews, and identification of members needing higher levels of care management. This model blends virtual and in-person care delivery and requires strong assessment and care coordination skills.

Cityblock Health's stated mission is to 'make health care human.' The organization focuses on serving underserved populations, particularly Medicaid and dually-eligible members, by addressing both clinical and social determinants of health through an integrated, team-based approach to care.