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The Hearth at Drexel

Hiring organization · Based in Bala-Cynwyd, Pennsylvania 19004

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The city

Living in Bala-Cynwyd, PA

Bala-Cynwyd is a quiet, leafy suburb just over the Philadelphia border along City Avenue, blending residential calm with easy access to Center City via nearby rail. Nurses seeking a slower pace within commuting distance of major hospital systems will find a compact community of stone homes, local shops, and well-tended parks just minutes from urban amenities.

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Map showing the location of Bala-Cynwyd, PA
Bala-Cynwyd, PA on the map · © Mapbox © OpenStreetMap· Open the live map
State price level · Pennsylvania
2% below the national average
State index 97.6 (100 = national)

U.S. Bureau of Economic Analysis · 2024 Regional Price Parities

Who they are

The Hearth at Drexel is a premier retirement community located in Bala-Cynwyd, Pennsylvania, affiliated with Liberty Lutheran.

More about The Hearth at Drexel

The community offers assisted living services and employs nursing assistants, medication technicians, and other care staff to support residents with activities of daily living, medication administration, and restorative nursing programs. The facility operates under DPW (Department of Public Welfare) regulations. The employer markets itself as offering an exceptional working environment with a culture of trust, respect, and encouragement, stating that employees are its greatest asset. However, employee review data paints a significantly different picture, with very low satisfaction scores across multiple categories. The community offers multiple shift options including 7:00am-3:00pm, 3:00pm-11:00pm, and 11:00pm-7:00am for nursing and care staff.

The Hearth at Drexel states that it values employees as its greatest asset and nurtures an environment of trust, respect, and encouragement. As part of Liberty Lutheran, the organization emphasizes dedicated care for residents and seeks team members with the highest standards of care. The employer describes its culture as inspiring and rewarding, focused on employee well-being.

Why nurses stay

How they describe the culture

resident-focusedchallengingstructuredteam-basedDPW-regulatedassisted-livingdedicateddemanding

What nurses say in reviews

Indeed shows an overall rating of 1.9 out of 5 stars based on 20 reviews. Detailed ratings are notably low: work-life balance 1.8/5, pay and benefits 1.8/5, job security and advancement 1.5/5, management 1.5/5, and culture 1.5/5. Areas flagged for improvement include sense of belonging, trust in colleagues, and general feeling of work happiness. A Glassdoor review is titled 'The no heart at Drexel,' suggesting significant employee dissatisfaction. Job titles represented in reviews include Nursing Assistant, Supervisor, Medication Technician, Medical Technician, and Activities Director.

The good

  • Multiple shift options available for flexibility (7am-3pm, 3pm-11pm, 11pm-7am)
  • Part of Liberty Lutheran network providing broader organizational support
  • Employer publicly emphasizes a culture of trust, respect, and encouragement
  • Full-time and part-time positions available
  • Focus on resident-centered care with restorative nursing programs

The hard parts

  • Very low employee satisfaction with overall Indeed rating of 1.9/5 from 20 reviews
  • Poor management ratings at 1.5/5 on Indeed
  • Low work-life balance score of 1.8/5 and low pay/benefits score of 1.8/5
  • Employees cite lack of sense of belonging, trust in colleagues, and work happiness as areas needing improvement
  • Glassdoor reviews include highly critical titles suggesting cultural issues

The reality check

Before you decide

Quick facts

Roles last seen active
Aug 16, 2026
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Open roles

Roles from The Hearth at Drexel

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A photo of The Hearth at Drexel

Medication Technician

$21–$22/hr

Bala-Cynwyd, PennsylvaniaThe Hearth at Drexel logoThe Hearth at DrexelSeen active 2 weeks ago
  • CNA
  • 8-hour 8 hour
Apply

CNA

$20/hr

Bala-Cynwyd, PennsylvaniaThe Hearth at Drexel logoThe Hearth at DrexelSeen active 2 weeks ago
  • CNA
  • 8-hour 8 hour
Apply
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