Education Representative

Performs all job responsibilities in alignment with the mission and vision of the organization. Performs other duties as required and completes all job functions as per departmental policies and procedures. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time. Wears protective clothing and equipment as appropriate.

Ability to communicate in English, both verbally and in writing. Additional languages preferred. Strong written and verbal skills. Basic Computer Skills

General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels. May be exposed to high noise levels and bright lights. May be exposed to limited hazardous substances or body fluids, or infectious organisms. May be required to change from one task to another or different nature without loss of efficiency or composure. Periods of high stress and fluctuating workloads may occur. May be scheduled as needed including overtime.

Have near normal hearing: Hear alarms/telephone/normal speaking voice. Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors. Have good manual dexterity. Have good eye-hand foot coordination. Ability to perform repetitive tasks/motion. Continuously within shift (67-100%): Standing, Walking. Frequently within shift (34-66%): Bending/Stooping, Pushing/Pulling, Lift/carry up to 20lbs, Lift/carry 20 lbs. with assistance. Occasionally within shift (1-33%): Sitting, Climbing, Twist at waist, Lift/Carry 50 lbs. with assistance, Reaching above shoulder.

QUALITY HEALTHCARE: In our continuing effort to enhance the quality of life for the communities we serve, the Hospital Authority of Miller County is committed to the delivery of superior, safe, cost-effective healthcare through the provisions of education prevention, diagnosis and treatment.

Maintains rosters, education materials, checklists, data, competencies, certificates, and transcripts. Maintain Learning Management System users, requests, reports, and documents. Assist in distribution and maintenance of Contract Staff education.

Create and distribute flyers and other communications for the department. Manage the schedule and usage of the Education Center and coordinate any necessary maintenance. Assist in scheduling classes, meetings, in-services, and community events.

Communicate with staff and leadership about staff education and competencies. Collaborate with HR team on new hires and general orientation needs. Assist in the verification of certificates in HRIS.

Maintain orderly, systemic education and competency files to meet regulatory standards. Maintain and orders department supplies and equipment as needed. Answer telephone and relay messages for the department.

Promptly respond to requests for assistance and information. Work as an education team member to improve the department’s goals, duties, and practices by suggestions, new ideas or creative changes. Assist the manager with education projects.

Support education and training efforts. Maintain employee and organizational confidentiality. Use accurate, clear and concise oral and written communication.

Maintain thorough documentation of education activities. Communicate across the organization about upcoming education surveys, events, educational webinars, and professional development opportunities. Display positive characteristics and conduct self in professional manner.

All other duties assigned by Education Manager.

Follows Code of Conduct policy. Adheres to dress code; appearance is neat and clean. Completes annual educational requirements.

Maintains regulatory requirements. Maintains patient confidentiality at all times. Reports to work on time and as scheduled; completes work within designated time.

Wears identification when on duty; uses computerized time clock system correctly. Completes in-services and returns in a timely fashion. Attends annual review and/or skills fair and department in-services, as scheduled.

Attempts to end conversations and other interactions in a positive manner; leaves others with a good impression of the Hospital Authority of Miller County and its employees. Complies with all organizational policies regarding ethical business practices. Communicates the mission statement of the organization.

(All guest relation violations are subject to disciplinary action up to and including termination): Always treat others in a friendly, helpful manner. Refers co-workers to proper sources when unable to provide an answer. Interacts with others in a professional and friendly manner. Takes interest in others and always gives full cooperation to fellow workers. Always maintains an open line of communication with other departments. Thoroughly familiar with the hospital and the services it offers.

Responsibility to Report: It is the responsibility of every employee of HAMC to comply with federal, state and local laws and regulations, as well as, HAMC Policies and Procedures. Every employee is help accountable to participate in, comply with and report concerns to his or her supervisor or the Compliance Officer if illegal or unethical behavior is suspected. As an employee of HAMC, you have been granted user access to applicable ePHI systems based on your position. This user or role-based access is intended to give you the minimum necessary access to perform your job function(s) only and should be used only as applicable.