RN Clinical Liaison

Connect Care. Guide Families. Make Every Day Count.

We are seeking an experienced and compassionate Hospice Clinical Liaison to join our team. In this role, you will ensure that intake and referral processes are completed efficiently and effectively to meet the needs of patients, families, referral sources, and the organization. You will play a vital part in building strong professional relationships, coordinating admissions, and supporting community awareness of hospice services.

Essential Responsibilities

Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families Educate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassion Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met Serve as a liaison between referral sources and our hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needs Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services