Assistant Director, Nursing

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

7:30 P. M – 8:00 A. M; Rotating Weekends & Holidays. *[35 Hours per Week.]

Duties & Responsibilities

Purpose of Position

Assists with the planning, organizing, directing, coordinating and evaluating of nursing service of a health care setting within the Department of Nursing. Ensures optimal utilization of resources, service delivery, safe patient care, and compliance with all applicable local, state, federal and NYC Health + Hospitals rules and regulations and nursing standards of care to improve outcomes and the patient experience.

Essential Duties and

Responsibilities

• Oversees daily nursing clinical operations and patient care delivery for one unit/department. Ensures structured safety huddles and appropriate patient assignments.

• Assists in developing policies, objectives and standards of nursing service. Assists in reviewing and recommending revisions, as needed, to unit-specific policies and procedures and interprets policies and objectives of nursing service to staff and other disciplines.

• Participates in planning, organizing, and evaluating of nursing service and/or health programs. Monitors delegation, care coordination, and escalation pathways.

• Assists in implementing organizational plans for nursing service that delineate nursing functions, define relationships with other departments/disciplines and ensure maintenance of competent nursing staff.

• Oversees daily staffing, scheduling, and equipment coverage. Makes staffing adjustments and manages overtime to achieve departmental goals and objectives, as necessary. Ensures effective use of resources within budgetary guidelines.

• In collaboration with nursing leadership, develops strategies to identify nursing candidates, retain and engage staff to ensure quality care while maintaining staff and patient satisfaction. Ensures staff are properly oriented.

• Assists in the development of administrative procedures and programs of patient care. Identifies and investigates issues or variances in practice and/or operations by participating in the Root Cause Analysis process and implements corrective action plans, as necessary.

• Directs, supervises, and evaluates activities of Supervisor of Nurses and other nursing personnel. Conducts staff performance reviews to ensure that standards of quality care are met and monitors unit-level quality indicators and patient outcomes. Supports performance management and competency validation and promotes evidence-based practice and professional development.

• Prepares and makes periodic and daily reports on administrative matters relating to staff and patient management.

• Monitors information technology infrastructure and corrects gaps in clinical nurse documentation. Reinforces policy adherence and documentation standards.

• Maintains readiness for regulatory surveys and audits.

• Participates in the direction and implementation of a quality assurance program for nursing. Leads staff participation in quality and safety initiatives and required compliance measures.

• Assesses nursing services through rounds, chart reviews and observation/evaluation of patient care.

• Participates in departmental and other relevant activities, meetings, and health care events, as required.

• Ensures adherence to established protocols during emergencies and declared disasters, while maintaining staff preparedness through clear communication of roles, responsibilities, and required training.

• Effectively applies ICARE values: Integrity, Compassion, Accountability, Respect, and Excellence.

• May have responsibility for planning, organizing, directing, coordinating and evaluating the nursing service in a health care setting participating in selection, placement and follow-up of patients transferred to homes.

• May assume responsibility for planning, directing, coordinating and evaluating nursing service on the weekend/evening and/or night tours. Provides guidance to nursing administrators to ensure continuity of patient care on off tours.

Minimum Qualifications

• Valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and

• Master’s Degree from an accredited college or university in Nursing Administration or a related nursing discipline; and three (3) years of satisfactory nursing experience, one (1) year of which must have been in an administrative or supervisory capacity, which may include managing a specific department or nursing unit within a hospital or health care setting, overseeing patient care, staff management and the day-to-day operations of the department, as well as demonstrating clinical competency in relevant clinical area; or

• Bachelor’s Degree from an accredited college or university in Nursing; and four (4) years of satisfactory nursing experience (i.e., clinical care), two (2) years of which must have been in a clinical supervisory capacity (i.e., Head Nurse, Supervisor experience), as well as demonstrating clinical competency in relevant clinical area.

• May require Basic Life Support (BLS) through the American Heart Association (AHA) depending on assignment/health care setting. If required, BLS must be obtained within sixty (60) calendar days of appointment to the title and maintained for the duration of the assignment.

Department Preferences

Clinical & Leadership

Experience

• Minimum of 3–5 years of progressive nursing leadership experience (e.g., Nurse Manager, Supervisor of Nurses, or Clinical Care Coordinator) specifically within a high-volume Emergency Department or Level 1 Trauma Center.

Demonstrated expertise in managing complex trauma resuscitations, rapid triage protocols, disaster response, and surge capacity management.

Operations & Resource Optimization

• Proven track record in optimizing ED throughput, reducing Left Without Being Seen (LWBS) rates, managing Door-to-Provider times, and balancing bed utilization during high-acuity surges.

• Proficiency in dynamic staffing models, crisis scheduling, and overtime control within a unionized public healthcare system.

Certifications & Advanced Training

• Active NYS Registered Nurse (RN) License; Master’s Degree in Nursing (MSN), Nursing Administration, or Healthcare Administration preferred.

• Certified Emergency Nurse (CEN) or Nurse Executive (NE-BC) strongly preferred.

Active certifications in Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), Trauma Nursing Core Course (TNCC), and Advanced Trauma Care for Nurses (ATCN).

Regulatory & Quality Assurance

• Direct experience maintaining survey readiness for major regulatory and accreditation bodies (e.g., The Joint Commission, NYSDOH Trauma Center Designation, CMS).

• Demonstrated ability to lead Root Cause Analyses (RCA) for emergency care variances and drive quality improvement initiatives around time-sensitive conditions (e.g., STEMI, Stroke, Sepsis, and Mass Casualty events).

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week

• Retirement Savings and Pension Plans

• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts

• Loan Forgiveness Programs for eligible employees

• College tuition discounts and professional development opportunities

• College Savings Program

• Union Benefits for eligible titles

• Multiple employee discounts programs

• Commuter Benefits Programs

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.