To support the Clinical Coordinator in providing high quality customer service for both internal and external customer services for both internal and external customers. Essential
Responsibilities
Provides direct patient care, triage member calls, makes patient call-backs for providers, performs patient teaching, and performs and assists with procedures (based on provider orders) and applicable regulatory laws.
Coordinates patient care for hospital admissions, specialty referrals, IV care for AHC, new mom assessment protocol (OB), MCCP (Peds), and ancillary support departments.
Makes monthly staffing schedules and day-to-day work assignments to department staff. Assesses workloads, on an on-going basis and makes special assignments, during peak and slow periods. Collects and codes department time sheets.
Calls in staff to meet minimum staffing requirements, including authorizing overtime
coordinating with other clinical teams to cover staff shortages and processes provider schedule changes when delegated by the Clinical Coordinator.
Handles difficult and problematic work situations, including resolving member issues.
Serves as resource for other staff members by answering questions; orients new staff, and identifies staff needs for training (and provides in-service training as needed).
Performs special projects as assigned by the CC.
Routinely provides feedback to CC for staff performance, work habits, and barriers to efficient, high quality work.
Assists development and revision of department procedures.
Neighborhoods+Residential choices in and around Largo range from suburban subdivisions built in the 1990s to contemporary transit-oriented communities. The Lake Arbor area offers established single-family homes and townhouses situated around quiet neighborhood lakes and green spaces. Areas adjacent to the Downtown Largo Metro station and the Boulevard at the Capital Centre feature newer multi-story condominiums and craftsman-style townhomes favored by working professionals. To the south and east, the community blends into Upper Marlboro, offering more spread-out residential enclaves with larger lots and traditional suburban architecture.
Residential choices in and around Largo range from suburban subdivisions built in the 1990s to contemporary transit-oriented communities. The Lake Arbor area offers established single-family homes and townhouses situated around quiet neighborhood lakes and green spaces.
Areas adjacent to the Downtown Largo Metro station and the Boulevard at the Capital Centre feature newer multi-story condominiums and craftsman-style townhomes favored by working professionals. To the south and east, the community blends into Upper Marlboro, offering more spread-out residential enclaves with larger lots and traditional suburban architecture.
Getting around+Largo sits along the Capital Beltway, giving drivers direct highway access to employment centers throughout Prince George's County, Montgomery County, and Northern Virginia. For transit riders, the Downtown Largo Metro Station provides direct access via the Blue Line into downtown Washington, D.C., with train rides taking roughly thirty minutes. Local healthcare professionals benefit from minimal commute times to the University of Maryland Capital Region Medical Center, which is located directly within Downtown Largo.
Largo sits along the Capital Beltway, giving drivers direct highway access to employment centers throughout Prince George's County, Montgomery County, and Northern Virginia. For transit riders, the Downtown Largo Metro Station provides direct access via the Blue Line into downtown Washington, D.C., with train rides taking roughly thirty minutes.
Local healthcare professionals benefit from minimal commute times to the University of Maryland Capital Region Medical Center, which is located directly within Downtown Largo.
Outdoors+Watkins Regional Park is the standout outdoor destination just east of Largo, featuring nature trails, a nature center, an eighteen-hole miniature golf course, a miniature train, and the historic Chesapeake Carousel operating since 1972. Lake Arbor Park provides paved paths around a scenic neighborhood lake suitable for walking and jogging. For extended trail excursions, the Southwest Branch Stream Valley Park preserves forested paths meandering alongside the Patuxent River watershed.
Watkins Regional Park is the standout outdoor destination just east of Largo, featuring nature trails, a nature center, an eighteen-hole miniature golf course, a miniature train, and the historic Chesapeake Carousel operating since 1972. Lake Arbor Park provides paved paths around a scenic neighborhood lake suitable for walking and jogging. For extended trail excursions, the Southwest Branch Stream Valley Park preserves forested paths meandering alongside the Patuxent River watershed.
Check the commute at your shift’s start and end, upfront housing costs, and whether moving assistance must be repaid if you leave.
Living in Largo
Largo, Maryland, stands out as a thriving Prince George's County hub that pairs rapid transit connectivity with expansive suburban convenience. For relocating nurses, the town offers an exceptional professional footprint anchored by the University of Maryland Capital Region Medical Center located right in Downtown Largo. Living here eliminates grueling Beltway commutes for hospital staff while providing effortless access to Washington, D.C., via the Blue Line at Downtown Largo Metro Station. Daily life is centered around bustling retail corridors like Woodmore Town Center and the Boulevard at the Capital Centre, where grocery runs to Wegmans and dinners at Copper Canyon Grill are minutes away. Outdoor downtime centers around Watkins Regional Park, known for its wooded hiking paths, carousel, and miniature golf, alongside tranquil trails at Lake Arbor Park. Residential choices cater to various lifestyles, ranging from modern craftsman-style townhomes near transit to colonial and ranch homes in established subdivisions. While the community has a decidedly suburban feel that relies heavily on personal vehicles outside the main center, its transit links and immediate hospital access make Largo a practical base.
