RN Telephone Triage (Work from Home)
Type Full-Time Location Tampa, FL
- Eligibility
- Emergency
- Shift
- 12-hour weekends only
- Hours a week
- 20 hrs a week
- Starts
- Starts Nov 3, 2025
Type Full-Time Location Tampa, FL
Ask Mira
Schedule and commitments
12-hour weekends only, 20 hours
- Shift
- 12-hour weekends only
- A week
- 20 hours
- Weekends
- Weekends required
- Term
- starts Nov 3, 2025 · Permanent
The work and the unit
- Specialty
- Emergency
- Setting
- Telehealth
Pay and benefits
- Training provided
- Equipment provided
We don’t have a pay range for this role yet.
We can help you find the number.
Do you qualify?
- License
- Current multi-state RN license with no restrictions; nurses currently holding a single-state RN license must obtain a multi-state license prior to being made a job offer
- Experience
- 2+ years of nursing experience
- Experience
- Qualifications / Experience
- Also asks
- Proficiency using computers and type a minimum of 25 wpm
- Also asks
- Must have a high-speed internet connection
- Also asks
- Workstation must be in a room where door can be locked
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- Also asks
- 100% ATTENDANCE IS REQUIRED
- Also asks
- Excellent listening and comprehension skills to determine key information by patient
- Also asks
- Professional, courteous telephone voice
- Also asks
- Ability to defuse conversations
- Also asks
- Ability to handle confidential information; HIPAA compliance is mandatory
- Also asks
- Flexibility with scheduling
- Also asks
- Remote Workstation / HIPAA Requirements
- Also asks
- Desk should be large enough to hold 2 monitors, computer, accessories + hands-free headset
- Also asks
- REMOTE: Training Class Dates
- Also asks
- 4-week Remote Training over Zoom Video
- Also asks
- Week 1: Nov 3 - Nov 7 Monday-Friday 9a-5p ET
- Also asks
- Week 2: Nov 10 - Nov 14 Monday-Friday 9a-5p ET
- Also asks
- Week 3: Nov 17 - Nov 21 Monday-Friday 2p-10p ET
- Also asks
- Week 4: Shift days/times with a preceptor will be discussed with the education manager
- Also asks
- Get job alerts by email. Sign up now!
- Also asks
- Job Snapshot
What's around it?
Living costs about 3% above the US average
About this role
Evenings, Weekend Only, Full-time & Part-time opportunities available (20hrs +) Hiring for evenings and weekends (*weekends and holidays are required) Incentives for Bilingual Spanish Telephone Triage RNs!
AccessNurse is the premier provider of medical call center solutions, including 24/7 telephone nurse triage, and answering services. In business since 1996, AccessNurse serves more than 20,000 clinicians and practices, along with healthcare systems, health plans and Federally Qualified Health Centers (FQHCs) across the country. AccessNurse is a TeamHealth Company.
The Telephone Triage Nurse role is a great alternative to bedside nursing working 12-hour shifts. This is an opportunity to work remote from home! Training and equipment are provided. Training classes are starting soon.
Overview
The Telephone Triage Nurse will take phone calls and help patients across the lifespan of the call and determine the best way to address their medical issues and concerns.
Essential Duties and Responsibilities
Assesses patient’s symptoms utilizing a physician-written algorithms When appropriate, provide home care instructions using the approved, written guidelines as well as approved reference material provided Utilize all resources and guidelines to effectively assess, prioritize, advise, schedule classes or physician appointments, or refer calls when necessary to the appropriate medical facility, personnel or specialized community service Completes all documentation in the appropriate software Provides guidance recommending a variety of levels of care (e.g. home care, an office visit, emergency room) Responds to patient’s questions Provides and documents health education to help patients manage their symptoms when indicated Consults with physicians as needed
Job
Requirements
Qualifications / Experience
Current multi-state RN license with no restrictions; nurses currently holding a single-state RN license must obtain a multi-state license prior to being made a job offer 2+ years of nursing experience Proficiency using computers and type a minimum of 25 wpm Excellent listening and comprehension skills to determine key information by patient Professional, courteous telephone voice Ability to defuse conversations Ability to handle confidential information; HIPAA compliance is mandatory Flexibility with scheduling Remote Workstation / HIPAA Requirements Must have a high-speed internet connection Workstation must be in a room where door can be locked Desk should be large enough to hold 2 monitors, computer, accessories + hands-free headset REMOTE: Training Class Dates
100% attendance is required
4-week Remote Training over Zoom Video
Week 1: Nov 3 - Nov 7 Monday-Friday 9a-5p ET Week 2: Nov 10 - Nov 14 Monday-Friday 9a-5p ET Week 3: Nov 17 - Nov 21 Monday-Friday 2p-10p ET Week 4: Shift days/times with a preceptor will be discussed with the education manager Get job alerts by email. Sign up now!
- Job Snapshot
- Employee Type
- Full-Time
- Location
- Tampa, FL (Remote)
- Job Type
- Nurse
- Experience
- Not Specified
- Date Posted
- 08/25/2025
How this role fits you
About the employer
Worth asking
- Can you walk me through base pay range and differentials?
- What should I expect for holiday, call, and rotation?
More questions to askFewer questions
- What orientation and ongoing unit support are included?
- How are patient load, floating, and staffing support handled day to day?
