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Crossroads Inc

Rehab Center · Phoenix, AZ

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Crossroads Inc workplace

On the floor

What the day-to-day looks like

Setting
Rehab Center

The city

Living in Phoenix, AZ

Phoenix delivers year-round sunshine, sweeping desert mountain views, and a booming healthcare sector with major hospital systems constantly hiring RNs. The metro offers everything from bustling urban cores to quiet suburban sprawl, plus easy weekend escapes to Sedona or Flagstaff when the Valley heat calls for a cooler break.

Browse roles in Phoenix
Map showing the location of Phoenix, AZ
Phoenix, AZ on the map · © Mapbox © OpenStreetMap· Open the live map
Metro price level · Phoenix area
3% above the national average
BEA index 103.3 (100 = national)
Median gross rent
$1,582/mo
rent and tenant-paid utilities
Median household income
$81,332/yr
all local households, not nurse pay

U.S. Bureau of Economic Analysis · 2024 metro Regional Price Parities · Census ACS 2024

Who they are

Crossroads Inc is an Arizona Department of Health Services licensed substance abuse treatment provider founded in 1960 by a group of committed citizens.

  • Rehab Center · Phoenix
More about Crossroads Inc

Originally opening its first campus, Crossroads East, in Phoenix, the organization has grown over 60+ years into one of the largest residential and outpatient substance abuse treatment programs in the United States. Crossroads operates 10 facilities across the Phoenix valley area, including residential treatment and outpatient facilities, and has treated over 60,000 individuals struggling with addiction throughout Arizona. The organization serves men, women, and Veterans with Substance Use Disorder through high-quality, affordable residential and outpatient recovery programs. Crossroads is recognized for its peer-driven treatment model and comprehensive care approach. Nurses at Crossroads work within an interdisciplinary team, managing individualized patient care by promoting and restoring clients' health through the nursing process, providing physical health support, and delivering education to clients in a substance abuse treatment setting. The RN role involves assessment of physical needs, implementation of care plans, and delivery of preventative and therapeutic services in collaboration with other team members.

Crossroads' mission centers on changing lives one person at a time through the provision of high-quality, successful, and affordable residential and outpatient recovery programs for individuals struggling with Substance Use Disorder. The organization values peer-driven treatment, comprehensive care, and a commitment to serving men, women, and Veterans in their recovery journey.

Working here

Culture and working life

peer-drivenmission-drivenrecovery-focusedinterdisciplinarycommunity-basedVeteran-servingcomprehensive carelegacy organization

What to consider

The research references 388 reviews on Glassdoor for Crossroads, and nurse-specific reviews on Indeed and Glassdoor for related Crossroads entities, but the actual review content, star ratings, and recommendation percentages were not accessible due to security restrictions on the review platforms.

The good

  • Over 60 years of established legacy in substance abuse treatment
  • 10 facilities across the Phoenix valley offering varied work settings
  • Peer-driven treatment model with interdisciplinary team collaboration
  • Comprehensive care approach serving diverse populations including Veterans
  • Mission-driven organization focused on meaningful recovery outcomes
  • Full-time RN positions with structured reporting hierarchy

The hard parts

  • Federal contract restrictions prohibit medical/recreational marijuana use and current parole or probation
  • Substance abuse treatment work can be emotionally demanding
  • Limited publicly accessible review data makes workplace culture difficult to independently verify
  • Non-exempt RN classification may indicate lower compensation tiers compared to exempt clinical roles

The reality check

Before you decide

Quick facts

Relationship
Direct employer
Roles last seen active
Aug 16, 2026
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Registered Nurse (RN)

Crossroads Inc logoCrossroads Inc

Phoenix, AZ

  • RN
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