OpenLoop
Hiring organization · Based in United States, AK
On the floor
What the day-to-day looks like
Benefits
Purpose Jobs recognized OpenLoop for robust benefits when awarding Best Places to Work in 2024, along with learning and growth opportunities and flexibility.
Who they are
OpenLoop is a telehealth and virtual care company founded in 2020 and headquartered in Des Moines, Iowa, with approximately 136 employees.
More about OpenLoop
The company specializes in simplifying telehealth delivery across an expansive network, operating under the vision of '#HealingAnywhere.' OpenLoop provides virtual care platforms that connect patients with healthcare professionals remotely, including nurse practitioners, registered nurses, and physicians. The company was named to Purpose Jobs' Best Places to Work list in 2024 for the second consecutive year, recognized for positive culture, robust benefits, learning and growth opportunities, flexibility, and purpose. For nurses, OpenLoop offers remote telemedicine positions, such as Telemedicine Registered Nurse roles focused on providing inclusive virtual care to gender and sexually diverse communities, STI health needs, and HIV prevention education. These roles involve scheduled synchronous consultations through their virtual care platform, with some positions offering part-time hours (e.g., 20 hours per week). The company's core values center on autonomy, competence, and belonging. However, employee reviews on Indeed present a mixed picture, with an overall rating of 2.4 out of 5 stars across 51 reviews, highlighting concerns around job security, management, and workplace culture despite the company's external recognition.
OpenLoop's mission is built on the vision to 'bring healing anywhere,' with solutions designed to simplify telehealth delivery. The company's core values emphasize autonomy, competence, and belonging, aiming to nurture a purpose-driven workplace culture. CEO Jon Lensing has stated the company is committed to these values despite economic pressures.
Working here
Culture and working life
What to consider
Indeed reports an overall rating of 2.4 out of 5 stars based on 51 reviews for OpenLoop. Detailed Indeed ratings are: Work-life balance 2.9/5, Pay and benefits 2.6/5, Job security and advancement 1.9/5, Management 1.9/5, and Culture 2.0/5. Employees noted positives including fair pay for the job and time and location flexibility. Areas for improvement cited include trust in colleagues, energizing work tasks, and ability to learn new things. Despite the external Best Places to Work recognition from Purpose Jobs, internal employee reviews reveal significant concerns about management, job security, and culture.
The good
- Remote and telehealth work offering time and location flexibility
- Fair compensation as noted by some employees on Indeed
- Named Best Places to Work in 2024 by Purpose Jobs for second consecutive year
- Mission-driven focus on accessible virtual care and inclusive health services
- Core values of autonomy, competence, and belonging
- Opportunities to serve diverse and underserved patient populations including LGBTQ+ communities
The hard parts
- Low employee ratings for job security and advancement (1.9/5 on Indeed)
- Poor management ratings from employees (1.9/5 on Indeed)
- Culture concerns despite external recognition (2.0/5 on Indeed)
- Trust issues among colleagues and limited opportunities to learn new things cited by reviewers
The reality check
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