Clinical Complaint Specialist
Irvine, California
- Eligibility
- RN
Posted Jun 24 · Not open to new grads
What the listing says
Role
- Term
- Permanent
- Accepts
- RN
- Experience
- 3+ years
Ratio not posted. Ask in the interview.
Pay
- Against the board
- In range for CA staff roles
CA staff postings that state pay run $33/hr to $86/hr, the middle half $42/hr to $69/hr, across 1985 postings.
About this role
The Clinical Complaint Specialist is responsible for the clinical assessment, evaluation, and processing of medical device complaints in support of regulatory compliance and product safety activities. This role applies clinical expertise to evaluate complaint events, assess potential patient impact, determine regulatory reportability, support investigations, and ensure accurate complaint documentation. The Clinical Complaint Specialist partners cross-functionally to support complaint handling, post-market surveillance, and continuous improvement initiatives.
Sourced from a public job board.
“Minimum Qualifications Registered Nurse (RN), Bachelor of Science in Nursing (BSN), or equivalent clinical degree. Minimum three (3) years of clinical nursing or direct patient care experience. Strong clinical assessmen…” · from this posting
Requirements
- Registered Nurse (RN), Bachelor of Science in Nursing (BSN), or equivalent clinical degree
- Minimum three (3) years of clinical nursing or direct patient care experience
- Strong clinical assessment and critical thinking skills
- Ability to interpret medical records, clinical documentation, and adverse event information
- Strong written, verbal, and interpersonal communication skills
- Strong attention to detail and organizational skills
Show all 7 requirementsShow fewer
- Proficiency with Microsoft Office applications
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life/AD&D insurance
- Disability insurance
- 401(k)
Show all 8 benefitsShow fewer
- Vacation
- Sick leave
Place
- City
- Irvine, California
- Median rent
- $2,997/mo
- Local household income
- $136,719/yr
- State price level
- 11% above the national average
rent and tenant-paid utilities · Census ACS 2024
all local households, not nurse pay · Census ACS 2024
California index 110.7, where 100 is the national average.
Irvine is a master-planned Orange County city known for top-rated schools, manicured parks, and a family-friendly feel. The Irvine Spectrum Center anchors dining and entertainment, while nearby Newport Beach offers coastal escapes. With major hospital systems and UC Irvine Medical Center, it's a solid SoCal landing spot for nurses seeking suburban comfort and career opportunity.
Cost figures from U.S. Bureau of Economic Analysis · 2024 Regional Price Parities · Census ACS 2024.
How this role fits you
About the employer
Masimo is a global medical technology company founded in 1989 and headquartered in Irvine, California. The company specializes in noninvasive patient monitoring technologies, developing innovative medical devices used in hospitals and healthcare settings worldwide. Under the leadership of CEO Katie…
Worth asking
We can’t answer these from the listing we have. Good ones to ask a recruiter or in the interview.
- Can you walk me through differentials?
- What should I expect for shifts, weekly hours, weekend, holiday, call, and rotation?
- What orientation, preceptor time, and ongoing unit support are included?
- How are patient load, floating, and staffing support handled day to day?
