Walt Disney World

Nurses in this setting provide professional nursing care to both park Guests and Cast Members (employees), operating within the scope of Florida RN practice and Disney policies. The role involves assessing guest situations, delivering first aid services, and referring guests to higher levels of care such as local urgent care clinics or emergency services when appropriate. This is a non-traditional nursing environment situated within a large-scale entertainment and hospitality operation rather than a clinical healthcare system. Guest First Aid is described as a fast-paced environment with a highly collegial team that depends on close collaboration, intra-team consistency, and frequent communications. The operation runs seven days a week, with shift times that can start as early as 7 AM and last until parks close or special events end. Both part-time and temporary project-hire roles have been advertised, with one temporary role described as lasting approximately eight months. Nurses report to a Guest Health Services Manager and the service emphasizes both clinical care and exceptional guest experience, including service recovery.

Disney's stated culture emphasizes designing work environments that inspire optimism and drive innovation for all employees at all levels. The company states that maintaining an inclusive, supportive workplace requires mindful attention and intention, and that it continually adapts to the evolving needs of its people. Core values include creating a welcoming and respectful environment for employees and guests, fostering a workforce that reflects the global audience Disney serves, and ensuring equal access to opportunity. The nursing roles specifically emphasize delivering the highest quality of professional nursing care alongside an exceptional guest experience.