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Registered Nurse - Deputy Associate Director for Patient Care Services - Clinical Programs

Veterans Health Administration

Phoenix, Arizona

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Veterans Health Administration workplace
RNNursing LeadershipNursing Administration

Last seen active Jul 30, 2026

About this role

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Basic Requirements: English Language Proficiency. In accordance with 38 U. S. C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD). Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification. The following Scope, Education and Dimension criteria must be met to qualify for Nurse V: Scope: Practice of an executive nature, comprised of complex leadership and administrative components, associated with critical health care issues and activities that drive meeting the organizational mission, health care and policy. Education: Master's degree in Nursing (MSN) and 5 years of professional nursing experience, one of which is specialized nursing experience equivalent to Nurse IV and meets all dimension requirements for Nurse V; OR Master's degree in a *related field with a BSN and 5 years of professional nursing experience, one of which is specialized nursing experience equivalent to Nurse IV and meets all dimension requirements for Nurse V; OR a Doctoral degree in Nursing and 4 years of professional nursing experience, one of which is specialized nursing experience equivalent to Nurse IV and meets all dimension requirements for Nurse V; OR a Doctoral degree in a *related field with a BSN and 4 years of professional nursing experience, one of which is specialized nursing experience equivalent to Nurse IV and meets all dimension requirements for Nurse V. *Note: Foreign education programs/degrees are not creditable as related degrees. Dimension Requirements: Leadership. Establishes the strategic direction for health care delivery, evidence-based practices, industry-leading research, and innovative care models. Creates a shared vision and successfully leads change to improve performance and attain measurable outcomes at the organization or enterprise level. Business Acumen. Transforms health care through the application of new processes, technology, informatics, data analytics, business principles, systems thinking and resource management at the organization or enterprise level. Inspiring an Industry-Leading Lifestyle. Establishes an industry leading, shared decision-making lifestyle; a workforce that serves Veterans, families, and caregivers of all backgrounds; builds trust and lifestyle competencies and catalyzes dynamic teams at the organization and enterprise level. Communication and Relationship Management. Drives the effective use of relationship management principles to achieve positive customer service experiences that are consistent with professional and organizational values, beliefs, and practices at the organizational or enterprise level. Professional and Social Responsibility. Sets the standard for a lifestyle of holistic care, health advocacy and health equity. Applies ethical principles in decision-making at the organization or enterprise level. Advances nursing knowledge through health science research and the translation and dissemination of evidence into practice to maximize the value to Veterans, the community, and the health care industry. Preferred Experience: 5+ years of proven experience of progressive nursing executive leadership. Experience in Nursing / Outpatient Operations Demonstrated change management experience Demonstrated experience with planning organization wide initiatives Organizational policy review and development expertise Certification in Nursing Leadership such as NE-BC, NEA-BC, CENP preferred Excellent interpersonal skills, with a proven ability to work independently and effectively with a diverse group/team Current Chief or Assistant Chief Experience Pathway to Excellence and/or Magnet Experience preferred MSN required; Doctorate preferred Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: This position requires potentially long periods of continued walking, standing, and sitting. The incumbent may be exposed to infected patients and contaminated materials and may be required to wear protective clothing. The incumbent may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders. The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs. Must complete annual Employee Health Evaluation requirements, such as annual TB screening or testing, as a condition of employment.

Skills for this role

progressive nursing executive leadershipchange managementplanning organization wide initiativesorganizational policy review and developmentstrategic direction for health care deliveryevidence-based practicesbusiness principlessystems thinkingresource managementrelationship managementhealth advocacyhealth equity

Certifications

NE-BCNEA-BCCENP

Requirements

  • Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e. Puerto Rico) of the United States, or the District of Columbia
  • U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.

Benefits

  • Competitive salary with regular salary increases
  • Potential for performance awards
  • 50 days of paid time off per year (26 days annual leave, 13 days sick leave, 11 paid Federal holidays)
  • Traditional federal pension (5 years vesting)
  • Federal 401K with up to 5% in contributions by VA
  • Federal health/vision/dental/term life/long-term care insurance
  • Relocation/Recruitment Incentives may be authorized

About the employer

Veterans Health Administration
Hospital

You are looking at Veterans Health Administration nursing in Cleveland, Ohio. Day to day you chart in CPRS/VISTA, and union coverage across VA postings shows up as mixed, so the contract details on your offer letter matter. Cleveland’s cost of…

Veterans Health Administration workplace

What reviewers appreciate

  • Cleveland cost of living about 6% below the national level
  • Ohio compact-license state
  • CPRS/VISTA already in use as the EHR

What reviewers flag

  • VA on pace to cut nearly 30,000 staff by end of FY2025 via attrition, early outs, and hiring freeze
  • Nurses discuss anxiety, stress, and uncertainty about staying in VHA roles
  • Public threads note doctors and nurses turning down VA offers
Veteran carelarge systemCPRS/VISTAmixed unionfederalhiring freeze context

Living in Phoenix, AZ

Phoenix delivers year-round sunshine, sweeping desert mountain views, and a booming healthcare sector with major hospital systems constantly hiring RNs. The metro offers everything from bustling urban cores to quiet suburban sprawl, plus easy weekend escapes to Sedona or Flagstaff when the Valley heat calls for a cooler break.

Map showing the location of Phoenix, AZ
Phoenix, AZ on the map · © Mapbox © OpenStreetMap· Open the live map
Metro price level · Phoenix area
103.3
3% above the national average
Median gross rent
$1,582/mo
rent and tenant-paid utilities

U.S. Bureau of Economic Analysis · 2024 metro Regional Price Parities · Census ACS 2024

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