Specialist Clinical Education

With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.

Job summary

Provides companywide oversight of all internal Continuing Education Programs taught by the company, ensuring compliance to all required regulations issued by the governing agencies of the American Heart Association and the National Association of Emergency Medical Technicians to include the qualifications required for this position.

Essential functions/

Duties

Oversees Instructor and Process Development

• Establishes and maintains organizational compliance with nationally recognized accreditation agencies

• Establishes and maintains working relationships with Local, State, and National AHA, AAP and NAEMT Officials

• Ensures that all programs provided by the company meet the guidelines set forth by the appropriate governing bodies through a defined quality assurance program

• Maintains records on all instructors providing education programs through REACH Medical Holdings to ensure regulatory compliance

• Submits all required annual training reports as required by company, regulatory and/or credentialing agencies

• Works with leadership on local, state, and national accreditation including relevant continuing education programs to support care providers and outreach programs

• Works with base leadership to create relevant continuing education programs for use in internal and outreach education programs

• Serves as a resource for instructors and line level employees in AHA, NAEMT, NREMT, IBSC, AACN, BCEN and AAP programs

• Conducts a minimum of two AHA instructor courses per year for individuals within the company requiring or desiring instructor status, as needed

• Provides Instructor updates as required by regulatory and/or credentialing agencies

• Ensures that all instructors are monitored by qualified personnel every two years as required by regulatory and/or credentialing agencies

System and Process Management

• Oversees ‘Continuing Education Units’ (CEU) process for internal education

• Schedules and maintain, via the company Education Calendar, programs being offered internally on behalf of the Company.

• Works with the department leadership to create and maintain all policies and procedures related to internal continuing education and training

• Oversees the processing of all internal AHA and NAEMT course completion rosters and issues course completion cards and/or certificates as indicated

• Provides training and compliance statistical reports to Company leadership on a quarterly basis

• Conducts thorough, objective investigations of complaints received with regard to classes taught on behalf of the company and submits detailed reports to all appropriate regulatory agencies and Company leadership

• Performs all other duties as assigned by the leadership.

Quality Management/Continuous Quality Improvement

• Thinks broadly when seeking new ways to improve performance, processes and services.

• Seeks out and utilizes best practices to solve problems at the level the work is being done.

• Incorporates Lean Learning principles into daily operations when possible.

• As a member of the Clinical Operations team, participates in the ongoing development, implementation and evaluation of SOP’s and Clinical Protocols.

• As a member of the Clinical Operations team, participates in the ongoing development, implementation and evaluation of a quality management program designed to measure and ensure that the Company is appropriately responsive to its users’ needs, and that the patient care delivered is appropriate and effective through education and training.

Qualifications

Experience

• Minimum of 3-5 years current ED or ICU Nursing experience or Pre Hospital EMS experience preferred

• Minimum of 3-5 years of AHA, NAEMT and/or AAP Teaching Experience preferred

• Minimum 3-5 years of experience in the field as a PTO and/or Preceptor preferred

• Excellent verbal and written communication skills.

• Basic computer skills (word processor, database).

• Must possess and maintain a valid driver’s license in primary state of assignment.

Education

• Current RN Licensure or Paramedic Certification

• Bachelor Degree in Nursing or Education preferred

Credentials/Licenses

• Current AHA BLS Instructor Status preferred

• Current AHA ACLS Instructor Status preferred

• Current AHA PALS Instructor Status preferred

• Current NAEMT PHTLS Instructor Status preferred

• Current AMALS Instructor Status preferred

• Current AHA Regional Faculty or Training Center Faculty Status preferred

Skills

Crew/Customer/Patient Focused

• Demonstrates ability to understand the unique needs of each crewmember, patient and/or customer.

• Tailors each interaction to the specific needs of the person and/or situation.

• Responds quickly, safely and efficiently to problems that arise while providing service and/or leadership.

• Consistently demonstrates positive problem solving and positive communication.

Accountability

• Takes responsibility for individual and team actions, decisions and results.

• Measures progress against agreed upon plans and stated goals.

• Promotes team success.

• Performs work with high quality and excellence.

• Dependable and delivers on established timelines.

Continuous Improvement

• Demonstrates resourcefulness and creativity when seeking new ways to improve performance, processes and services

• Seeks out and utilizes best practices

Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark on meaningful work that will make an impact on you and the customers we serve. View the stories on how our employees provide care to the world at www. AtaMomentsNotice.com.

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.

More Information about this Job

Check out our careers site benefits page to learn more about our benefit options.

Salary: 90,000-110,000/yr